With over 20 years of experience, Comcen AV understands that regular AV maintenance and repairs are essential to ensure your equipment is always performing at its best and works as it did on the first day you bought it.
Comcen AV provides full AV maintenance and repair services on all existing AV equipment; regardless of whether we installed the equipment or not. This enables us to tailored your AV maintenance and repair agreements to suit your individual needs.
Service Engineers
Comcen AV engineers are available throughout the UK and will share a wealth of experience and qualifications with you. Qualifications such as, CSCS certification.
On-site Technicians
Comcen AV can help you with technical assistance. If you need an on-site engineer to assist with venue setup, video conference configuration or just to support your own on-site IT team, we can provide assistance.
In-house AV maintenance and repairs
If you do not wish to take advantage of our AV maintenance agreements or extended warranties, we can still offer a full AV maintenance and repairs service. When a device fails it may be necessary for our engineers to visit. They will attempt to diagnose and fix the problem on-site, however, where this is not possible, the device will be removed and returned to us for a full inspection. We will inspect the item, diagnose the fault, and advise on the estimated cost of repair. If the repair is not cost-effective, we will advise you on the best replacement. For critical items we can arrange for loan equipment whilst your item is being repaired.
Reactive Audio Visual maintenance
If a maintenance agreement is not for you, we do offer reactive AV maintenance and repair. Just call us on 01792 515504! Our free telephone support is available for all customers. Where possible, we will try and diagnose and fix an issue over the phone to get you up and running as quickly as possible.
Pisys.net IT support and security
Great News! Comcen has acquired Pisys.net in a multi-million-pound merger deal that strengthens both organisations because our core products and services complement each other and add exceptional value to new and existing customers.
Pisys.net make IT easy! And can provide you with affordable IT support, security and services on an individual, ad-hoc or retained basis.
Please email or call us today [01792 515504] for help or to find out more about our maintenance and repair options.
