Technical Support

Comcen AV provides professional audio and visual technical support to all our customers. Our qualified industry professionals will work with you to design and maintain your Audio Visual equipment.

Our dedicated Audio Visual Customer Services team can be contacted via the Telephone [01792 621215], Video Conferencing or by email. When technical difficulties occur our technical experts will try and diagnose and fix any issue over the phone. We aim to get you up and running as quickly as possible.

Comcen AV technical support

Repair and Technical Support

When a device fails it may be necessary for our engineers to visit. They will attempt to diagnose and fix the problem on-site however this isn’t always possible in which case the device will be removed and returned to us for a full inspection. We will inspect the item, diagnose the fault and advise on the estimated cost of repair. If the repair is not cost-effective we will advise you on the best replacement. To ensure business as usual, critical items can be loaned to you whilst they are being repaired.

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